At Royal Stitch, accessible from royalstitchshop.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal information.
If you have any questions or require more information about our Privacy Policy, please feel free to contact us.
ð. Information We Collect
When you place an order, create an account, or contact us through our website, phone, WhatsApp, or social media pages, we may collect personal information including:
Contact Information: Name, phone number, email address, and delivery address.
Order Details: Information regarding the products you purchase, payment status, and order history.
Customer Support Data: Information you provide when contacting our customer support regarding inquiries, returns, exchanges, or feedback.
ð. How We Use Your Information
We may use the information we collect to:
Process, fulfill, and manage your orders and deliveries.
Communicate with you regarding order updates, shipping details, and customer support.
Send promotional communications, special offers, and updates, where permitted.
Improve and personalize our website, services, and product offerings.
Prevent fraudulent transactions and help maintain account security.
ð. Sharing Your Information
Royal Stitch does not sell, trade, or rent your personal information to third parties.
We may share necessary information with trusted service providers only when required to operate our business, such as:
Delivery & Courier Partners: To deliver your ordered products to your specified address.
Payment Gateways & Financial Services: To process payments securely, including services such as bKash, Nagad, or applicable bank/payment gateways.
ð. Cookies and Tracking Technologies
Like many websites, Royal Stitch may use cookies to improve your browsing experience. Cookies may store information such as visitor preferences and the pages you visit.
This information may be used to understand website usage, improve website performance, and provide a better user experience.
ð. Your Rights
Depending on applicable law, you may have the right to access, correct, delete, or request a copy of your personal information.
You may also opt out of promotional communications at any time by contacting us directly.
If you would like your personal information removed from our records, please contact us. We will review and respond to verified requests within a reasonable timeframe.
ð. Third-Party Links
Our website may contain links to third-party websites, including social media platforms, payment providers, or other external services.
Royal Stitch is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies before providing personal information.
